496 results matched your search criteria
Is Package Name Unique?
Forum topic
OneSpan Sign
We have a scenario that if a customer signed the contract but didn't complete the payment, when the person came back again, he needs to do the whole transaction again. So, for an archived package, can we use the same customId and Package Name? Thank you
Question for back office setting for in person signing
Forum topic
OneSpan Sign
I noticed that there are 2 back office setting for in person signing, our requirement is hiding the package owner when signing.
emailMessage content length limit
Forum topic
OneSpan Sign
Hi, I saw the post for email Message content length limit was 1024 back in 2017, is it still true for  our on-prem v11.25? if not, could you let me know the new limitation?   thanks, Cindy  
Which IP's we'll need to configure on our side to whitelist.
Forum topic
OneSpan Sign
What IP you'll be using to send events back to us in the sandbox environment. Is there IP restrictions on who we open this site up to from the outside? Just need to know so we can restrict that in the firewall.
List of Valid Timezones
Forum topic
OneSpan Sign
Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with:   .WithTimezoneId("America/New_York"); //EST  
Email failed to deliver, but received OneSpan event as EMAIL_BOUNCE with message as "OOTO" instead of "BOUNCED""
Forum topic
OneSpan Sign
Hi Team, Email failed to deliver to the Customer, but received EMAIL_BOUNCE event with message OOTO, which is incorrect in this case, it should send message as "BOUNCED" right? FYI,  Email messages after delivery fail  
Rest api call inside application
Forum topic
OneSpan Sign
Hi Team, Please follow.my below scenario I have application where i need to fill data in ui fields .
Validate document before call SendPackage
Forum topic
OneSpan Sign
Hi,   We are using this method to create an package
New In Person Signing Experience Options
Forum topic
OneSpan Sign
Guys,   I'm going back around into the in-person notary signing experience on the new signing experience and I was wondering if there is a way to turn off the option to allow the notary to exit signing mode. This is currently an option under the More Actions tab.
First signer confirmation popup
Forum topic
OneSpan Sign
Hi, we are having integrated solution with our front end using eSignLive as the back-end. On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next. Is this an expected behaviour? If not how to fix it?