721 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I got the below error when configuring document visibility, could you please help me to understand what it means? and what could be wrong in my request?
Forum topic
OneSpan Sign
Hi,
Our customers are periodically getting the following error while trying to publish an approval:
"Unauthorized Access
We're sorry. Your session may have expired. Please try again.
Forum topic
OneSpan Sign
Hi Team,
We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:
Forum topic
OneSpan Sign
Hi,
I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet.
The error message is
{ messageKey: 'error.internal.default',
technical:
Forum topic
OneSpan Sign
Hi,
When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.
Forum topic
OneSpan Sign
Hello team,
We have a client who was following the example code from this link:
https://www.esignlive.com/blog/esignlive-create-send-package-rest-ruby
They used the Package Definition JSON from this link:
https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/
And
Forum topic
OneSpan Sign
I am using Apex SDK for one of our project in Salesforce and it does work while uploading document binaries. However, randomly on certain times it creates a validation error. This error has something to do with emails because by changing email address this error goes away.
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive.
Could you please take a look and let me know what needs to be done here?
Silanis.ESL.SDK.EslServerException: Could not upload documents to package.
Forum topic
OneSpan Sign
Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back:
Could not upload document to package.
Forum topic
OneSpan Sign
I am trying to use the mobileCapture feature - when I open the document on a PC and click on the "Sign with Mobile Device" button - I get a message that "the requested feature is not available with the current license"
Also i am unable to use the Position Anchors with the mobileCapture using the c