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Signing ceremony is required to collect signature or ‘Click to Sign’ option.
Forum topic
OneSpan Sign
Signing ceremony is required to collect signature or ‘Click to Sign’ option from user using eSign UI. When user chooses ‘Click to Sign’ option, he or she does not need to sign in signing text pad.
Problem downloading documents from package with rest API
Forum topic
OneSpan Sign
Hello,  
(401) Unauthorized
Forum topic
Intelligent Adaptive Authentication
Hi,  I am getting following error when I am trying to download Package Document Data.
Sending metadata with each document
Forum topic
OneSpan Sign
Hi, Can we send metadata with each document? In our application, we want to store multiple keys for each document. We thought about using the document Id, but it quickly became too complicated.
Active versus flattened documents with eSignLive process
Forum topic
OneSpan Sign
I've not been able to find documentation which explains the differences between flattened and active documents.
iOS app templates offline use
Forum topic
OneSpan Sign
Hi my requirement is I want to download the templates and use them in offline signature capture? Does iOS sdk support downloading of templates and and applying them on documents in offline? Can templates be edited with pre populated data in offline using iOS sdk?
OneSpan Sign with Laserfiche 11
Forum topic
OneSpan Sign
I am migrating servers for Laserfiche and OneSpan. Laserfiche 11 is successfully migrated, LF Server, Web Client, Workflow, etc.
Add Document to package is too much slow
Forum topic
OneSpan Sign
Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package
Retrieve PDF Document
Forum topic
OneSpan Sign
Hi, We are calling the OneSpan API to retrieve a single PDF document. In the response we are getting a byte stream for the pdf document. Our requirement is to download PDF from onespan and upload it to our backend repository.
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
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