720 results matched your search criteria
Get signing status using signerID
Forum topic
OneSpan Sign
In our code, we are using the change signer feature. .CanChangeSigner() Once a new signer is assigned, the eSL server generates random signer ID. How can we get the signerID using .net to get the signing status of this signer. Please note that we can't use callbacks in our environment
Auto Archive Notification
Forum topic
OneSpan Sign
Hi, I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived. will I get notification or I should mark the status as archived then only I can receive notification
Release 11.36 removes user-agent header in the callback
Forum topic
OneSpan Sign
Guys, I am trying to find more information on this to see if this impacts us since we are using the callbacks. Can someone point me to an example of how this is being used/removed so that I can check if I will need to modify my code? Thanks!
Received email bounce event for valid email id, is there any restriction on some domains?
Forum topic
OneSpan Sign
Hi Team, Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains? is there any way to validate the email id?  
Remove "Exit signing" option in in person signing
Forum topic
OneSpan Sign
Hi, We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing. Is it possible to remove the "Exit Signing" option from the "More Actions" menu?
Transaction deactivated
Forum topic
OneSpan Sign
Hi, There is a callback event called Transaction deactivated. Is there a REST API which when called will trigger this event.
Callback for Document Opened
Forum topic
OneSpan Sign
It would be really great to have more/better callbacks during the customer signature process. For example, when the document is opened, when the customer Accepts the "Electronic Disclosures", etc... This way, we can contact the customer while they are reviewing the app and answer their questions.
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Values being overriden when two tabs are open on apps.e-signlive.ca
Forum topic
OneSpan Sign
Hi Everyone, When you login to OneSpan, https://apps.e-signlive.ca/login, on two tabs using the same web browser, the data on one tab (such as callback url, or secret key) seems to become corrupted or changed by the other tab.
url callback for server not in dmz
Forum topic
OneSpan Sign
I'm setting up the url callback.  My OneSpanSignConnector service is located on a service in the internal network not the DMZ. This is how I was going to set it up: