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669 results matched your search criteria
email - testing boundary conditions
Forum topic
OneSpan Sign
Hi We are testing boundary conditions for email length and are getting the following error when creating a package. can you tell us why theis email is being rejected? : Response code: 400 : Silanis Error Response: {"messageKey":"error.validation.invalidEmail","message":"Email address is invalid:
Difference between createPackage & createPackageOneStep
Forum topic
OneSpan Sign
Hi, We are new to esignlive, and developing with JAVA.
add a field onto an existing package id
Forum topic
OneSpan Sign
Hello. I am new to using Onespan Sign API. I am using Rest API and Postman to enter and execute the code. Please see the below code. I am trying to add a field onto an existing package id. I have included the details below. How do I add a field to a Onespan Package?
Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
HTML tags are removed instead of being encoded
Forum topic
OneSpan Sign
I've noticed that HTML tags are removed instead of being encoded. For example, the Signer opted out with a message: Can't sign as there is a tag visible. In the admin panel, there is a message: Can't sign as there is a tag visible. Which is wrong as it doesn't cont
Get 404 Resource Not Found error when trying to download
Forum topic
OneSpan Sign
1. I created a function app in azure portal for the callback to download docs. 2. And then I created some transactions through the Dashboard. 3.
getSigners() for a DocumentPackage
Forum topic
OneSpan Sign
I have a client that is having an issue where they are not getting an accurate list of signers for a transaction initiated in eSignLive through their Associate account.
Can't Deleted user Master in OneSpan
Forum topic
Intelligent Adaptive Authentication
Dear Supporter, We would like to delete user master from OneSpan but it's popup message error as below:  Status Code : -300 Return Code : -1
Signing ceremony does not apply settings
Forum topic
OneSpan Sign
As specified on this page: http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=customization#Customiz I have applied settings in the code: ------------------------- code snippet------------------- .WithSettings(DocumentPackageSet
Trouble Creating a Package
Forum topic
OneSpan Sign
I'm using Firefox Poster to try to create my http call to create a package in eSignLive with the API and am struggling a bit. From Poster I send a POST request to https://sandbox.esignlive.com/api/packages/ withthe content as: { "name": "My Document", "type":"PACKAGE", "languag
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