166 results matched your search criteria
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Change signature block to have only the e-signed by name
Forum topic
OneSpan Sign
Hi, I would like to know if is possible to change the signature block to have just the e-signed by "name". Right now my configuration has "on GMT" Regards, Felipe
Set and Extend Package Expiration
Forum topic
OneSpan Sign
Hi Duo, Do you have an example of how we can use the APEX SDK to set the expiry date? Also, looking for a method to extend the time for an expired package? Thanks! Peter
Timezone Customization
Forum topic
OneSpan Sign
Hello eSignLive Team Has there been any recent changes to the API to support different time zones for signing date timestamp. Currently, we see GMT only. Appreciate your help. Thanks
Post package signing
Forum topic
OneSpan Sign
Hello, We have a workflow where we wish to print a 'name' and the 'date' on the completed document after all signatories have signed. Is there a way to accomplish this preferably using the .NET SDK. Thanks Ranga
Adding Signatures/Approvals [PHP]
Forum topic
OneSpan Sign
I tried the using the following but the code is a bit dated. https://community.onespan.com/documentation/onespan-sign/codeshare/php-web-form-application-example   How to add Signatures required for the document?
Change package expiry without sending email
Forum topic
Intelligent Adaptive Authentication
Hi, Is there a way to change the package expiry date without re-sending the invitation email? My current code is 
state of transaction once retention period expires
Forum topic
OneSpan Sign
Hi -  Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?  
Single Label Field
Forum topic
OneSpan Sign
Guys, Is there a way to create a single label field without having to associate it to a signer/role? Lets say that I want to create a date label that shows up on a document but not have it tied to any specific signer. Is this possible?
expire a package
Forum topic
OneSpan Sign
Hi Is there a REST call that can make a package expire on demand. I am aware of expiry dates field , but I need a REST call that I can make when I need to based on some business logic. Regards Mario