132 results matched your search criteria
Could not create a session token for signer
Forum topic
OneSpan Sign
When trying to create a signing URL in an In Person signing scenario, I am getting the following error when trying to retrieve the SessionToken to use with the URL. SessionToken sessionToken = eslClientWithHttpProxy.getSessionService().createSessionToken(packageId, signerId); I have val
iframe questions
Forum topic
OneSpan Sign
How would iframe behave in the case where there are multiple signers for a document(s)? Will the page we embed auto update (such as it does moving from one document to the next) for each person to apply their signatures?
If withInPerson signing is enabled, are the "email.activate" emails sent out?
Forum topic
OneSpan Sign
I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers.
Can you open a signing ceremony as the package owner when not a signer?
Forum topic
OneSpan Sign
Hi, I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.
Document Verification with Facial Comparison
Forum topic
OneSpan Identity Verification
Looking for some more information on this.  We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification.  We have found lately that sometimes you must insert the middle name/initial and sometimes not.  Is th
Salesforce Connect - URL Snippet
Forum topic
OneSpan Sign
Hello, I was able to create an URL Snippet to automatically create a package from a convention. However, in my use case, I would like the URL to create the package and automatically allow the signer to sign in person.
DOCUMENT_SIGNED callback - Who has signed the document.
Forum topic
OneSpan Sign
Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with the sessionUser attribute. Example Payload: {"@class":"com.si
Suppress Email to Signers?
Forum topic
OneSpan Sign
Can I turn off the email to signers? I had expected a     .withSettings(newDocumentPackageSettings()                             .withInPerson()) might do that, but I got the email this way too.
Detecting Package Complete with eSignLive’s Event Notifier
Forum topic
OneSpan Sign
Hello, We have decided to utilize the event notifier to allow us to manage an integration with an in-person signing session to help us control our iFrame.
Trashed Pkgs
Forum topic
OneSpan Sign
Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down. The person I looked at had 1 x Draft +  1 x In Progress + 11 Complete for total of 13 Pkgs. There was also a count of 2 items "Trashed".