159 results matched your search criteria
Getting documentid for SIGNED document into Notification
Forum topic
OneSpan Sign
We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null. 
How to enable In-Person signing in .NET (Sandbox user)
Forum topic
OneSpan Sign
I want to experiment with In-Person signing in the Sandbox, is it enabled? I tried through the eSignLive UI and also through .NET, here is how I attempted to enable it in .NET, both in package creation (near top) and by Setting it again (near bottom).
Is Custom Package ID supported by OSS?
Forum topic
OneSpan Sign
Hello, Is onespan allowing the sender to set a custom package ID?  
Creating package with multiple document binaries, uploading with superagent.
Forum topic
OneSpan Sign
Hi! I have been trying to upload multiple documents with a post request to '/api/packages' (the sandbox) url and getting getting the error indicating the number of documents sent in the payload is different from what I attached, Could have a look at the code and let me know, what I am missing?
Reminder related items
Forum topic
OneSpan Sign
*OneSpan Sign does not seem to allow any/all changes to automatic reminders after Txn in question has been sent for signing, is this normal/correct behavior?
Package Create
Forum topic
OneSpan Sign
Hi We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.  
Runtime error
Forum topic
OneSpan Sign
The .Net SDK throws exception “Object reference not set to an instance of an object.” When we try to retrieve some data like (Layouts, Sender info, Auditlog) and there is no data. It would be better if it just return null, instead of going to the exception path. Thanks,
How to convert signature coordinates from millimeter unit to OneSpan unit?
Forum topic
OneSpan Sign
Hi Team, I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit. Today we use this formula to convert the signature coordinates in my application to OneSpan:
How to retrieve file name of a document?
Forum topic
OneSpan Sign
Hello! I need to be able to pull down the name of the file that was uploaded with a document in a given package. I see that there is a "FileName" property on the "Document" object, but when I pull a package down and loop through its documents, the FileName is always null. Any assistance would be g
Unable to add signer to existing package
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception: com.silanis.esl.sdk.internal.EslServerException: Could not add signer.