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284 results matched your search criteria
Tool
Forum topic
OneSpan Sign
Has any tool been built previously that would allow field values (for data entry fields signers need to input in) for transactions sent via bulk send to be extracted automatically to a CSV file say?
update document fields
Forum topic
OneSpan Sign
HI, I have created a package with some document and set its status to "SENT".
SMS, Security Questions, etc not working for in-person signing
Forum topic
OneSpan Sign
Hi I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.
Don't send document creation email
Forum topic
OneSpan Sign
Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm not seeing an option to disable this in the SDK.
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Injecting Field Values - Checkboxes and Radio buttons
Forum topic
OneSpan Sign
Can a checkbox or radio button be "checked" or selected by sending a value in the JSON payload? We are having trouble getting a checkbox to show up as selected or checked. Text fields work fine. We have sent values for the checkbox such as "X", "1", "true", "on" and nothing works.
Is it possible to change status from OPTED_OUT to DRAFT?
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
Sandbox response changes?
Forum topic
OneSpan Sign
Hi! It would appear that the success response message sent by esign sandbox to a request for signingStatus was somehow changed, over this last weekend, from 'COMPLETED' to 'SIGNING_COMPLETED'. This seemingly minor detail cost the dev team all day today.
Steps involved in white labeling
Forum topic
OneSpan Sign
Hi, Greetings for the day, it would be great if you could mention me the steps involved in the white-labeling process. Also is it possible to completely white-label the UI which the signer sees after clicking on the "Go to Documents" (in the invitation mail) sent to the signer.
Using Callback Event with REST API Listener
Forum topic
OneSpan Sign
Hey guys.   I'm developing a connector with Digibee as listener of the Callback Event Trigger, although event after providing the API Key in the Callback Key field, the Callback event is getting 401 Unauthorized.
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