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318 results matched your search criteria
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Getting documentid for SIGNED document into Notification
Forum topic
OneSpan Sign
We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null. 
Retrieving List of Transactions
Forum topic
OneSpan Sign
Hi Team, I am trying to fetch a list of transactions that should include the received transaction from other senders which requires the signing. Unfortunately, I don't see the transactions which are sent by others with the below code,
Issue with Package creation usinf Salesforce Apex Rest API
Forum topic
OneSpan Sign
I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman. But when I used the same file and JSON payload in the Apex class and posted the API it gave the response as a BAD request.
404 Not Found Error with Two Signers
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Webhook
Forum topic
OneSpan Sign
is there any api to get the status of the signing ceremony like whether the signer signed or not kind of web hook ?
Download documents
Forum topic
OneSpan Sign
I have a question, when I did this tutorial check package status and download files , an
Creating a role for a package
Forum topic
OneSpan Sign
I'm trying to add a role to an existing package in draft status.
Changing a Sender's SenderStatus
Forum topic
OneSpan Sign
I have inherited a small (and incomplete) application from a former developer at my company that uses v11.5 of the .Net SDK to manage senders for our account. Recently we used the app to delete a sender via a call to AccountService.DeleteSender().
Retrieving transaction reports using REST API
Forum topic
OneSpan Sign
Hi Duo, Happy New year greetings to you and your family! 
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