OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

262 results matched your search criteria
Set signing order OFF in designer
Forum topic
OneSpan Sign
I am creating a transaction with REST API . and i offer the ability to the user to use the designer in order to add signors and signatures. However, when the user tries to add recipient, the signing order attribute is set to ON automatically. Can that be disabled all the time ??
Offline capabilities
Forum topic
OneSpan Sign
Hi! We are integrating the eSign SDK for iOs and our application is "offline first".
Update Field Values
Forum topic
OneSpan Sign
Hello, Does anyone happen to have the sample code to update field values in bulk?
Mobile app crash on launch
Forum topic
OneSpan Sign
Steps to reproduce 1- install mobile OneSpan sign app on Pixel 4xl 2- Click on "login to your account" 3- app crashes, no time to enter any logon credentials See screenshots.
Can't find document id
Forum topic
OneSpan Sign
Hello, I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can find the document id after doing this. Any suggestions?
Retrieving Users count via REST API
Forum topic
OneSpan Sign
Hi, We would like to retrieve the count of users created over a period of time. i.e. # of users created yearly. We are using the following API and it isn't providing us the desired results ...can you please assist? https://signer-esignlive.com/api/account/senders?search=created:2016 thanks Neel
Assign signer to multiple signature fields
Forum topic
OneSpan Sign
Hoping you can help. We have a scenario where a single signature may appear in several place. For example, in the case of a parent signing for a minor. The parent would have to sign as the owner, and sign for the minor. We only want the signer to sign once and not multiple times. Thank you.
Signing Room timeout questions
Forum topic
OneSpan Sign
Guys, Can someone tell me what the standard time out setting is for the digital signing room? Is it changeable on an account level? Also, since we getting the user auth token, is this taken into account or does the digital signing room timeout override what is being sent from the user auth token?
Document Navigation in Signing Ceremony
Forum topic
OneSpan Sign
Hello, I've been looking through the documentation but I can't find what I'm looking for. Is there a document navigation for the signing ceremony in an iFrame similar to that of the mobile experience (see attached)?
Connection reset by peer
Forum topic
OneSpan Sign
Hello,