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318 results matched your search criteria
Failed to retrieve Session
Forum topic
OneSpan Sign
Receiving this error as we just switched our app over from sandbox to production.
getting unauthorised access and packageid not created
Forum topic
OneSpan Sign
i am using sand box API with PHP for electronic signature but it shows authentication error.
disabling the Signer email
Forum topic
OneSpan Sign
Hi, We are using the following API to retrieve the signer signing url GET /packages/{packageId}/roles/{roleId}/signingUrl We are controlling the signing process from within our host application by providing the signing url to the signer as an iframe within our application.
Error retrieving Designer view with sender account in package
Forum topic
OneSpan Sign
I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
e-SignLive Callback failed.
Forum topic
OneSpan Sign
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
iOS Mobile SDK not found - broken link
Forum topic
OneSpan Sign
Hello, following the documentation here (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/sdk/l_esignlive_mobile_sdk/esignlive_mobile_sdk.htm?_ga=1.160581373.1707062570.1464967640) it provides a link to download the IOS mobile SDK.
Need help with getSigningUrl
Forum topic
OneSpan Sign
I have some questions about creating the signing url in the .Net SDK and the REST API. Here is what I have so far. I've created a package called "Test". I've added documents to Test. I've added Signers with just firstname, lastname and emailaddress to Test.
iFrame in Chrome
Forum topic
OneSpan Sign
When accessing a session URL, I can see that eSignLive returns a few 302s and the browser does some redirects. For whatever reason, Chrome cancels one of these redirects when it's in an iFrame (https://sandbox.e-signlive.com/packages/{packageId}/sign).
Acquiring the Authentication Token
Forum topic
OneSpan Sign
I'm trying to get the Authentication token with the following code, however its return error "The remote server returned an error: (405) Method Not Allowed." string url = "https://sandbox.esignlive.com/api/authenticationTokens"; string apiKey = "WXNKRk9vb*****************";
Signing Session in iFrame Error
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
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