1305 results matched your search criteria
Insufficient Privileges error in Salesforce when anyone who is not Onespan sandbox owner tries to view transaction record
Forum topic
OneSpan Sign
Hey,So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient Privileges error. Any idea why this is happening?
When will SDK v11.34 be available for download for use with SandBox
Forum topic
OneSpan Sign
Hi,   Could you please advise when the new v11.34 will be available for download from https://community.onespan.com/products/onespan-sign/sdks#eSignLive_.NET_SDKs? my sandbox account is already at 11.34.   thanks
NSE Notary Seal Options
Forum topic
OneSpan Sign
Guys, I was told that there were now some new ways of doing the notary seal in the new signing experience. I have not been able to find any documentation on it and was hoping someone might be able to point me in the right direction.
Locked User Notification
Forum topic
OneSpan Sign
Guys - I know that when a document is completely signed, your system will send out a notification that we can capture to do whatever it is we need to do with that information. Is there something similar for when a user locks their account due to too many invalid attempts?
Performance improvement
Forum topic
OneSpan Sign
Hi There, In our application, I am using the code below to get the documents eSigned Automatically in the sandbox account. There are two documents that needs to be signed and each document is only 70-100kb in size, but the signing process takes about 7~8 seconds to complete the signing.
Non-interactive pdf does not attach text anchor or bind with pdf field for sign
Forum topic
OneSpan Sign
Hi, In our project, we have non-interactive pdf where we need to bind field in the document with signature field. But in this case, it is not working. However, it is working for interactive pdf. Can you please let me know how to make working in non-interactive pdf?
Creating group of multiple signature or initial fields where signer can sign one of them
Forum topic
OneSpan Sign
We have a scenario where user should initial on one of the signature fields from a group of fields (like a radio button group). We have multiple questions where we want the signer to initial on one choice.  e.g.
'Actual' Signature
Forum topic
OneSpan Sign
I am dealing with a requirement that reads as follows: Customer must have an actual signature and not an ok box to click. 'Actual' in this case refers to a drawn (or typed) signature. Is there a good way to enable that for one of the signing roles sent up?
how to use attachment
Forum topic
OneSpan Sign
Hi,   I am not clean how to use attachment, could you please share an sample code? Also once there is attachment in a package, the sender have to accept this attachment, otherwise  the signing ceremony will not be completed?   Thanks
Callback functionality
Forum topic
OneSpan Sign
Hi, Anybody knows if the callback functionallity can be invoked directly after signing the document and not waiting for user input on the "Confirm" button. Or if we could trigger the callback from a button of our own?