1254 results matched your search criteria
Sandbox environment - Email notification not being sent to signers
Forum topic
OneSpan Sign
I have tried several times and waited for up to an hour - however signers are not getting notification email... I am able to get the SMS passcode but no email with link to sign... is the environment working?
Having One Signer Sign Twice in the Signing Order
Forum topic
OneSpan Sign
I was wondering if there was any way to have a signer sign twice in the signing order. Here's an example of what I'm trying to do... I work at a university and we want to put our faculty evaluations in eSignLive.
Email bounce, PIN lockout status availabe for each Signer
Forum topic
OneSpan Sign
Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the signer status... as signature pending is considered valid...
Javascript Web hooks
Forum topic
OneSpan Sign
Guys, Do you guys offer any kind of javascript web hooks that can be used to capture when a signer signs a document or any other event?
Disabling DECLINE and OPTOUT buttons
Forum topic
OneSpan Sign
I do not want to display the decline and optout buttons to the signers. please share me the spec details how to send in request.
Is there any way to skip Approval request when we request attachments ?
Forum topic
OneSpan Sign
we have created package with mandatory attachment from Signer?  is there any way to avoid approval request for openspan owner ?   
How do I set "Accept only" for a signer using the .NET SDK
Forum topic
OneSpan Sign
In the designer of a package, there is a checkbox "Accept only" for a signer. How can I set this to true using the .NET SDK?  
Unable to get signer authentication token - Could not determine session user for
Forum topic
OneSpan Sign
Hi, I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
Event Notification for email blocked
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
To Enable Accept only feature via JSON
Forum topic
OneSpan Sign
Hi, I want to enable the 'Accept Only' feature for the 1st signer. But I am unable to find the JSON object for the same. Kindly assist.