OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Attaching .docx file to Package
Forum topic
OneSpan Sign
I am working on a solution to create a package containing a single document. When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign. When I try to use a .docx file, I get a HTTP 400.
Manually add Sender to account not an option
Forum topic
OneSpan Sign
I am unable to manually add a sender to the account using the instructions found here: https://community.onespan.com/documentation/onespan-sign/guides/connector-guides
Specifying Template Id when creating new package
Forum topic
OneSpan Sign
I'm trying to use the One Span API to create a package from a template. In the list of api calls  https://community.onespan.com/products/onespan-sign/sandbox#/ I sese
Limit on signers
Forum topic
OneSpan Sign
Is there a limit to how many signers you can add to a transaction?What about for bulk sign?
grouping all packages and sending together
Forum topic
OneSpan Sign
if i create 5 packages with 5 templates can i group together and send it as a single email to customer for signing
ceremony customisation
Forum topic
OneSpan Sign
Is it possible to have signing ceremony without any logo image and json that provides it looks like?
read-only version of Documents
Forum topic
OneSpan Sign
Hey is there a way to retrieve the read only version of a document that is out for signing ? Thanks
4 Authentication end-points
Forum topic
OneSpan Sign
The documentation talks about ApiKeyAuth (being deprecated) and ApiTokenAuth (recommended replacement). Apparently a "Client Id" + "Secret" is combined to create a "Token" but I don't know how this is done for API's below. I am not clear on "single use" vs "multi-use".
Custom branding options via API
Forum topic
OneSpan Sign
We've done our initial production rollout of our new feature that includes eSignLive integration - everything is working great, but one of the early feedback items that has come back our way is the desire to do a bit of custom branding around the signing session. One of the items requested was to p
Ability to download all documents (including attachments) in one PDF
Forum topic
OneSpan Sign
It would be nice to have one document with attachments, signing summary info, and all documents in the package...