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1317 results matched your search criteria
Adding Columns to the Transactions List
Forum topic
OneSpan Sign
In the Transactions List on the Live Site I only see 5 Columns listed Transaction name, Recipients, Last Updated, Status and Expiry Date Is it possible to add other Columns and make the sortable?
Tied Text/Label Field to Drop Down List
Forum topic
OneSpan Sign
When using the UI or Template Builder, I would like to be able to have a signer select an option in a drop down box and their selection be used to fill in another field on another page, or in another document on the same package.
iFrame Safari Browser issue
Forum topic
OneSpan Sign
Dear All, I am getting the below error on the page loading iFrame in Safari browser: Refused to display 'https://apps.e-signlive.ca/login?destination=/packages/UDZV56Wee-QC8OWLQp7oOXbD8_M=/sign' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'. Please let me know what is the problem.
Document visibility for sender as a signer.
Forum topic
OneSpan Sign
We're having some issues with hiding documents from some signers.  It works for the most part, but we don't seem to be able to hide a document from a signer when they are also the sender of the package.  Is this intentional?  Is that breaking some sort of base logic which requires
Supporting documents in a signing ceremony
Forum topic
OneSpan Sign
I’m trying to figure out how to add the ability for customers to upload supporting documents to a signing ceremony. Below is the output of what I’m sending to set up a package before json encoding.
documentExtractError with IRS form
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package. {"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
OneSpan Sign for Salesforce Error
Forum topic
OneSpan Sign
I just installed OneSpan Sign for Salesforce. I am trying to test out a transaction, but whenever I go to prepare the document I get this error: User does not have EDIT/DELETE access to package. I have a System Administrator profile and I have been assigned to the appropriate permission sets.
is there any way to adjust/move signature box by signer ?
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
Embed Document Creator in Web App?
Forum topic
OneSpan Sign
Hi! Can I embed the creation flow of the document (package?) into my web UI such that my user can upload a document, affix the signature tags, and then send it out for a signature? If so can you point me to the documentation on how to do this? I am not using an SDK, i.e.
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
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