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1312 results matched your search criteria
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
sender UI adding new signature field
Forum topic
OneSpan Sign
hi,  when I create package via sender UI, when adding a new signature field, the default type is click-to-sign.  Can it be changed so that the default type is to capture autograph?   thanks,
eSign "on-behalf"
Forum topic
OneSpan Sign
Hi, I have a scenario where a owner or a "power of attorney" can eSign the document. Currently, I have the JSON for teh rEST API to create the package where one signer can sign.
API call to check for ESignLive server availability
Forum topic
OneSpan Sign
What would you recommend a good approach to checking eSignLive server availability before creating and/or sending packages.
Fetching link to sign documents at later stage
Forum topic
OneSpan Sign
Hi, My scenario is, we want to customize the emails send to signers so that the link is not sent in the email and they are just provided with instructions to login into our application to do so. Now, my question is, after creating package we have received packageId.
eSL Reporting API
Forum topic
OneSpan Sign
Hi I am looking for an API which would help me generate a eSL report.
Resending a Signing Invitation doesn't work
Forum topic
OneSpan Sign
Hi, resending a signing invitation doesn't work. Not in the Sandbox and also not from the Web UI. I actually don't believe I am making a mistake using both. Maybe the problem is in our package coding, wich however works fine with all other REST APIs we are using.
Logo not being placed on dashboard for notaries
Forum topic
OneSpan Sign
Guys, I know this has come up before but I cannot seem to find the topic where it did. I am sending a custom logo for use in in the layout settings, on the package object. All of my signers with the exception of the notary signers are able to see it.
Get Field Values
Forum topic
OneSpan Sign
Hi team, There's a guide named Field Values from your Feature Guides where I've found a function in SDK to get all field values in one shot: eslClient.getFieldValues( packageId ) My question is, is there an endpoint URL for the same function in REST?
Apply Layout to multiple documents
Forum topic
OneSpan Sign
We've a scenario where there is a standard form that has been filled out by multiple people and it needs to be signed by a single person. We've created a document layout for the form but is there a way from the eSL UI to apply the layout to all the documents that were uploaded to the package? If no
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