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1419 results matched your search criteria
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
Evidence is not downloaded completely through "Transaction Export & Download Tool"
Forum topic
OneSpan Sign
Good afternoon, when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident
Signer Token Request
Forum topic
OneSpan Sign
When requesting a signer session token via REST API, we pass the packageId and signerId. How does the signerId: [email protected] match up with the json package?
/api/reports/delegation
Forum topic
OneSpan Sign
Returns set of delegationEvents with EventID(?) arrays that contain 4 items below: eventDate, eventType, eventDescription and eventUser EventID example-> 699AK8PzZMg0 a) can you confirm this is not a SenderID ( can't seem to find a Sender using this for ID )
Single Signer Package
Forum topic
OneSpan Sign
Hello,
Create package API, can we use data field to store some data
Forum topic
OneSpan Sign
Using create package API, Along with creating package, can we use also use data field to store some data. This field value we use in when retrieve the package.
Not able to change transaction name in Draft transaction
Forum topic
OneSpan Sign
Hi, I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did: 1. Create New Transaction with name "transaction 1" 2. Change Transaction name to "transaction 2", pop up appears saying "The transaction has been successfully saved.
ERROR: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm new to OneSpan Sign ... just switched over from DocuSign.  Trying to send a large pdf but I am unable to download it without the ERROR:  Cannot process document. Please make sure your document does not contain any embedded files.
Signing Date support different time zones
Forum topic
OneSpan Sign
Hello, Are we able to have the "signing date" display based on user time zone? For example, if the customer is accessing eSignLive in a pacific time zone, display signing date with PDT.
DOCUMENT_SIGNED callback - Who has signed the document.
Forum topic
OneSpan Sign
Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with the sessionUser attribute. Example Payload: {"@class":"com.si
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