OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1935 results matched your search criteria
404 Not Found Error with Two Signers
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
MultiSigning flow
Forum topic
OneSpan Sign
Hi, I have this use case: There is a form, which contains fields, which we currently fill with our own pdf mapping service.
Package Level Signer Experience Customization
Forum topic
OneSpan Sign
Hello! For my project, I'm creating signing packages using the API. I believe I was customizing the signer experience at one point from the package payload using the settings property. Specifically the layout.brandingBar.logo.src, and the colours in style.dialog/toolbar/titleBar.
Email bounce, PIN lockout status availabe for each Signer
Forum topic
OneSpan Sign
Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the signer status... as signature pending is considered valid...
User Roles within Subaccounts
Forum topic
OneSpan Sign
We currently use subaccounts and to get the role of a user within a subaccount we have to check within each subaccount to see if they have access using the REST below /account/senders/{senderId}/account/{subaccountId}/roles"  
How do one get transaction details (name, description) upon package download?
Forum topic
OneSpan Sign
Please provide directions on how to get transaction details (specifically name and description) upon package download. Regards, Alexander
Enforcing capture signature
Forum topic
OneSpan Sign
Hi, Is there an option to enforce the signature capture in the package and the signature level? Thanks
access a document which created in sandbox
Forum topic
OneSpan Sign
can we able to create the template in sandbox UI and send the created template through Rest Api.
Upload document using application/json
Forum topic
OneSpan Sign
Its possible append document to existing package using application/json content type and base64 coded pdf?
ceremony customisation
Forum topic
OneSpan Sign
Is it possible to have signing ceremony without any logo image and json that provides it looks like?