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2032 results matched your search criteria
Received email bounce event for valid email id, is there any restriction on some domains?
Forum topic
OneSpan Sign
Hi Team, Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains? is there any way to validate the email id?  
Offline capabilities
Forum topic
OneSpan Sign
Hi! We are integrating the eSign SDK for iOs and our application is "offline first".
How to validate if a document holds required text-anchor?
Forum topic
OneSpan Sign
Hello Team, I have the following scenario: I am trying to create a Package with a PDF document, which is provided as binary stream. I also want to add a Signer(s) Signature(s) and to locate these through corresponding text-anchors.
Signer Id's Validation
Forum topic
OneSpan Sign
Hi! I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email. The SignerBuilder.withCustomId(String) method's javadoc says the following:
Java SDK giving a password Protected File
Forum topic
OneSpan Sign
Hi,   We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal.  Observations: 1.  The files that we download using the below code gives us password prompt when we open it
Changing a Signer
Forum topic
OneSpan Sign
We are wondering if we are able to simulate the "CanChangeSigner" functionality using API/SDK calls after the signing process has started. Here is the process we're considering implementing at some point:
Auto /Robo Sign
Forum topic
OneSpan Sign
Team, We have required to have the Auto signed by the user , i.e we wanted have a check box on the UI that says Acknowledge and when the user check's this box the Document should be marked as "Signed by XYZ on datatime" on a specified page . Please let know if this is possible. Regards Surya
Web Integration using REST APIs
Forum topic
OneSpan Sign
Hi There, In the integration that I'm doing, I will collect user's data on the Portal that I'm building and by using that data, I will generate a PDF and on that PDF I want to get the user's signature and the signature part has to be inside the application.
FULLNAME signature block format changing between English and French
Forum topic
OneSpan Sign
Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page.
Message to all recipients
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is how large is the message for all recipients field on the package?   We don't want to allow users to enter a longer message in our UX than what is supported
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