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Forum topic
OneSpan Sign
I am attempting to send a contract with the signature block set to capture from Laserfiche Workflow.
In the document I have placed the text tag:
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Forum topic
OneSpan Sign
I'm trying to upload the attached PDF as part of a template. When I do so, I get this error: Cannot process document. Please make sure your document does not contain any embedded files.
Is there a way around this? Perhaps as a different file format?
Forum topic
OneSpan Sign
Hello all,
Thank you for the good forum, and your help here!
I'm trying to integrate our systems with you, and I'm sending a JSON object trying to clone a template with 1 pdf document inside, but by some reason all the fields are not listed.
First thing I've noticed is that when you create the packa
Forum topic
OneSpan Sign
1. I created a function app in azure portal for the callback to download docs.
2. And then I created some transactions through the Dashboard.
3.
Forum topic
OneSpan Sign
Hi Team,
Can you please share the JSON payload for defining Signing Order for signature blocks.
Also if have multiple signers , for example I have 5 signature blocks and two signers( SIGNER1, SIGER2)
"sign1," "sign3" supposed to be signed by SIGNER1 and "sign4,sign2,sign5" by "SIGNER 2".
How to
Forum topic
OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange. We DO get results using those as long as we move the date range back to at least last November. The catch is that if we
Forum topic
OneSpan Sign
Hello!
We've recently adopted a group recipient into our templates and now need to migrate all our templates across our other sub-production environments, with a view to then do the same into production.
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround?
When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.