OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Send new document in existing package
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OneSpan Sign
I'm trying to send a new document in a package that has the status: Draft But I get the error response
Trashing Transactions - Reasons and Notifications
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OneSpan Sign
Hey! I have a couple of general queries regarding the movement of a transaction into "Trash" that I have been unable to find answers on.
name cannot be null or empty
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OneSpan Sign
While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents I am presented with the following error: POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen
Will update a signer's email or mobile trigger a notfication resend or I need send the notification by notification API?
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OneSpan Sign
as the subject. Thanks.
Field Injection - Check Boxes
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OneSpan Sign
Hey there, I'm building out an application where I have to prepopulate a PDF with values the we either already have or gather from the user.
get pdf document
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OneSpan Sign
Hi, I want to get pdf document. In POSTMAN var request = require("request"); var options = { method: 'GET', url: 'https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf', headers: { 'postman-token': '731de084-90fd-c0ac-2fff-346723de7315', 'cache-control': 'n
Validation Error: "This document has the "NeedAppearances" flag set"
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OneSpan Sign
Hi, I'm trying to implement Field Injection, but when I post to the payload to /api/packages, I get the following error. "messageKey" => "error.validation.verifyDocument.hasNeedAppearancesFlag"
Automatic French Sign Process
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OneSpan Sign
We would like to know the following  
Need to dynamically edit a document inside a template
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OneSpan Sign
Hi , We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign.
SignDocuments() returning "error.routeNotFound"
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.