OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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RETRIEVE A ZIP FILE OF DOCUMENTS
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Hi, Do you have a sample code on how we can convert the byte stream response returned by GET /packages/{packageId}/documents/zip API into a zip file from the returned bytes. Thanks Rajesh
Error while retrieving Documents Zip
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Hi, We are getting the below error when trying to retrieve documents zip. I have copied my code below. We are using a proxy to connect to one span sandbox url.
Default document on template creation
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Hi, Every time When I create template, a default document named “Electronic Disclosures and Signatures Consent” is created. I don’t want this document. Is there a way to do this? Thanks
Default document on creating template
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HI, Every time When I create template, a default document named "Electronic Disclosures and Signatures Consent" is created. I don't want this document. Is there a way to do this? Thanks Zeeshan Hanif
UnsupportedOperationException when updating document visibility
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Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package.
Document visibility in sender UI
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Hi, Is Document visibility available in sender UI?   thanks, Cindy  
Postman collection for retrieving documents
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Dear Champs, I'm looking for REST API POSTMAN collection for GET https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf Also advise where can we get packageId and documentId?  
can not upload the document
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Hi, I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.  
File Size for document upload
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Hello, We are witnessing an issue with Document upload with large document sizes. I wanted to know what the limitations are of the platform. 
Upload document using application/json
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Its possible append document to existing package using application/json content type and base64 coded pdf?