1874 results matched your search criteria
Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
Question about the "Client Score SDK"
Forum topic
Mobile Security Suite
The score returned from "ClientScoreSDK.generateClientScore(platformGroup, userGroup, contextGroup)" function seems to be "7" always no matter what device it run on (tried with multiple mobiles and emulators) .. Am I missing something here?
Getting the error when we sent same package id after Optout for the Signer
Forum topic
OneSpan Sign
Hi, Currently we are getting the error when we sent the same Package ID where signer Opt Out and reinitiating the Signature. Please confirm whether this will accept the request or not. Thanks, Allanki
disableDownloadForUncompletedPackage vs downloadButton
Forum topic
OneSpan Sign
What is the difference between the following 2 download options.
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks
Cancellation with SmartNote
Forum topic
OneSpan Sign
Guys, If we cancel a transaction that has a SMART Note attached to it, does the note get cancelled out of our vault as well or do we need to take steps and manually remove it?
Field validation - make sure at least one field is populated
Forum topic
OneSpan Sign
I have 5 text fields on my form. Is there a way to make sure the signer (recipient) enters value in at least one of the five textboxes before the signer signs and completes the form?
Adding documents from database
Forum topic
OneSpan Sign
I already have created the package and now want to add documents to it. I have file data in a byte array from the database. How do I add a document to the package with the byte array? Thanks Colleen
Flattened Document vs Unflattened document
Forum topic
OneSpan Sign
Signer can be configured to receive flattened OR unflattened version document. I’d like to know what is pro’s and con’s about flattened vs unflattened version document? What is your recommendation for signer?
Postman collection for retrieving documents
Forum topic
OneSpan Sign
Dear Champs, I'm looking for REST API POSTMAN collection for GET https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf Also advise where can we get packageId and documentId?