OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
Hi,
Is there a way to know right away if the Canadian OneSpan API or Server is down? I am interested in knowing if
a) API availability can be monitored?
Forum topic
OneSpan Sign
What would you recommend a good approach to checking eSignLive server availability before creating and/or sending packages.
Forum topic
OneSpan Sign
Guys,
Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked.
-------------------------------
MessageKey: error.internal.default
Error Message: Unexpected error.
Forum topic
OneSpan Sign
Hello,
I am getting this error while generating the signing URL:
Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN_Sbs1bSm9Hbs1x3dqpUWdBUk=/documents/signed_documents.
Forum topic
OneSpan Sign
Hello,
get the below error while create a new package one step.
*** System Error Occurred ***
Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.
Forum topic
OneSpan Sign
Hi! (I am reposting as for some reason my post was deleted)
I a not able to create a package from a template as I receive the following error message :
Could not create a package from template. Exception: The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Forum topic
OneSpan Sign
Team
We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen.
For reference i will put in package on which we faced this exception.
Forum topic
OneSpan Sign
Hi,
I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet.
The error message is
{ messageKey: 'error.internal.default',
technical:
Forum topic
OneSpan Sign
Hi,
I received the following message during the eSign. Could I know in what situation I'm receiving the message below?