53 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
How I can capture the decline reason, if the user decline to sign the package.
Thanks,
Nehme
Forum topic
OneSpan Sign
I'm looking for information on the declined process. When a signer declines a document, what happens in the system? Does the signer status get updated or is this at a package level? What happens to the package?
Forum topic
OneSpan Sign
Hi team,
If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason?
Thanks in advance!
Forum topic
OneSpan Sign
If we enable the Decline button on the Consent document and a signer selects that when receiving a new package will we be able to send them another package in the future?
Forum topic
OneSpan Sign
Is it possible to remove the 'Actions/Decline to Sign' option? For our use case, we would rather not have to program to this option. Is it customizable?
Forum topic
OneSpan Sign
Can you point me to a resource explaining the differences between Opt-out and Decline?
Forum topic
OneSpan Sign
Based on eSign documentation and my testing, I didn't see an option for the user to decline on the mobile version. I only saw Opt-out. Is decline not an option for mobile?
Thanks.
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Forum topic
OneSpan Sign
Hello,
I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason.
please advice.
Thanks,
Nehme