205 results matched your search criteria
Assigning Delegation for Expired Delegatee
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past.  The indication was that the delegation was successful BUT it didn't work.  Looking in the UI I figured out that the users had used delegation before and it has expired.  when I reassigned
Package Expiration Dates
Forum topic
OneSpan Sign
I'm looking for more information on the expiration date. Can you tell me how the date and time is stored on your end? And then what is checked when the expired callback event is sent? I would like to set it to expire today, but I get an error message saying the date must be in the future.
Querying for Packages Recently Completed, Expired, Etc.
Forum topic
OneSpan Sign
I need to query for packages that changed status (e.g. completed, expired, opted out, sent) within a given time frame. For example, I may want to query for all packages that expired since yesterday, regardless of when the package was created.
state of transaction once retention period expires
Forum topic
OneSpan Sign
Hi -  Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?  
expire a package
Forum topic
OneSpan Sign
Hi Is there a REST call that can make a package expire on demand. I am aware of expiry dates field , but I need a REST call that I can make when I need to based on some business logic. Regards Mario
Update Expiration Date
Forum topic
OneSpan Sign
Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
Changing the Expiration Date after a Customer has signed but before we Sign
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign. In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
Set Expiring date for package through REST API
Forum topic
OneSpan Sign
Hi, I am trying to find out how to set the package expiration date through REST API. I could only find how to do it through SDK, but not through REST API.
Can I move a Package out of Draft Status without re-sending the Package?
Forum topic
OneSpan Sign
Here is the scenario. I need to change the Expiration Date of several packages that are about to expire out 30 Days.
Setting ExpiryDate to null
Forum topic
OneSpan Sign
Hi, I'm having issues setting the expiration date to null. These are the functions I'm calling: EslClient eslClient = getEslClient(companyId); PackageId pkgId = new PackageId(packageId); DocumentPackage dp = eslClient.GetPackage(pkgId); dp.ExpiryDate = null; eslClient.UpdatePackage(pkgId, dp); Af