54 results matched your search criteria
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked."
How can I unlock the document and add it to other package?
Forum topic
OneSpan Sign
Our imaging team is complaining about the OneSpan documents that they are receiving:
"Is there any way to disable the secure feature of Saleforce’s e-Signed documents?
Forum topic
OneSpan Sign
Hello,
I am looking through the Java SDK for a way to programmatically lock a signer, I've attempted to use the PackageService.updateSigner() method but found that it won't update the locked flag on the sender object.
Forum topic
OneSpan Sign
Hi,
We've discovered some behaviour that seems strange/inconsistent to our team. It may just be a case of not understanding the APIs properly, but either way hopefully you can help us out.
Our application supports both remote and in-person signing.
Forum topic
OneSpan Sign
Hi
https://developer.esignlive.com/forums/topic/kba-failure-max-tries-not-being-enforced-signers-never-get-locked/
Is the signer locked out for all packages or only one package he failed to answer the questions for?
Forum topic
OneSpan Sign
Guys -
I know that when a document is completely signed, your system will send out a notification that we can capture to do whatever it is we need to do with that information. Is there something similar for when a user locks their account due to too many invalid attempts?
Forum topic
OneSpan Sign
Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked.
I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
Forum topic
OneSpan Sign
Hi
After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document :
The selected document('s) could not be uploaded. The document('s) might be corrupted or locked.
Forum topic
OneSpan Sign
How to exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection?
Below REST command get executed -
Forum topic
OneSpan Sign
I have a question related to some custom fields that we are using in one of our documents we're planning to send through eSignLive for the signature process.
At the bottom of the document, we have three fields (in this order from left-to-right):
Applicant Name (free form) >> Signature (s