66 results matched your search criteria
email template
Forum topic
OneSpan Sign
Hi,  In the email template body which is html file, my client request such as below to embed a link to website <a href="https://www.example.com/xxx.html" target="_blank"> 
What is the difference between email.notify.mobile and email.notify
Forum topic
OneSpan Sign
Hi, email.notify.mobile This template sends a signer an email with a link that can be used to capture their signature on a mobile device
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Email Message and Template
Forum topic
OneSpan Sign
Hey team, We are looking for setting different contents for each email templates.
email complaint template
Forum topic
OneSpan Sign
Hi,   how to test email.complaint template? we are using CIBC SMTP server? thanks, Cindy
Different Email Templates
Forum topic
OneSpan Sign
Hello,   When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan where the document is available for signing.
Email Template Customization
Forum topic
OneSpan Sign
Hello Team, How to replace Silanis email with custom email to notify consumers from .net SDK. Thanks, Navya.
email template email.notify.mobile
Forum topic
OneSpan Sign
Hi, what's the difference between email template 'email.notify.mobile' vs 'email.notify'? As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?   thanks, Cindy
French/English email template
Forum topic
OneSpan Sign
How can I embed a button labelled "version française" within the email template so users can click on the button and see the French version of the templates.
Can we customize the display name of emails going out to signers?
Forum topic
OneSpan Sign
Hello, I noticed on this documentation page: https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization It states the following: Owners of OneSpan Sign Accounts can fully customize all emails sent by the system to end-users and