1418 results matched your search criteria
Package expired
Forum topic
OneSpan Sign
Hi, we found out that for some packages when it's in "DRAFT" status and package expiryDate passed, the package status becomes " EXPIRED", but some of them are stay as "DRAFT".
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Multi-signer package fails to return EXPIRED status after expiry datetime
Forum topic
OneSpan Sign
We create a package where Primary and Secondary signers are both true We set the expiry datetime for 1 hour when we create the package We process the package, then send the uploaded documents to OneSpan to sign the documents.
Querying for Packages Recently Completed, Expired, Etc.
Forum topic
OneSpan Sign
I need to query for packages that changed status (e.g. completed, expired, opted out, sent) within a given time frame. For example, I may want to query for all packages that expired since yesterday, regardless of when the package was created.
Pkg status's
Forum topic
OneSpan Sign
Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed) Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report ).
Can I move a Package out of Draft Status without re-sending the Package?
Forum topic
OneSpan Sign
Here is the scenario. I need to change the Expiration Date of several packages that are about to expire out 30 Days.
Setting Package Expiration Date With REST API
Forum topic
OneSpan Sign
I need to set the package expiration date when I submit a package via the REST API with status=SENT. I have found the documentation on how to do this with the SDK but not with REST.
How to update package status to expired
Forum topic
OneSpan Sign
Our application is using e-SignLive for signatures on insurance documents. Our application provides users with the ability to choose wet signatures on paper or e-signing.
Cannot view Package when getting a package using the owner API Key
Forum topic
OneSpan Sign
Hi,   I been trying to get status' for my packages, but i am hitting a wall. I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender: /api/packages/:packageId
Update Expiration Date
Forum topic
OneSpan Sign
Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.