53 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I want to check two point with you.
1. I can not arrange documents in Sandbox template layout.
2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment).
Thanks,
Nehme
Forum topic
OneSpan Sign
Hi all,
We are currently using SDK version 10.13 and accessing through the portal at https://sandbox.e-signlive.com.
We would like to move to using the new portal at https://sandbox.esignlive.com.
After looking around some, I couldn't seem to find in the existing portal that we log into which ver
Forum topic
OneSpan Sign
Here's the scenario. I have 2 Approvers (For example, Bob and Mary). Bob has just 1 signature field. Mary has a signature field and a Label. Bob signs first. Before Mary signs I programmatically update her Label field so when she goes to sign she sees the Label Value I inserted.
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?
The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Forum topic
OneSpan Sign
On Onespan portal when we open any transaction, We can see email id of the recipients but we cant see mobile number of the recipients. We want to know if there is any option to see the mobile number. We wanted to ensure if the mobile number was entered correctly by users.
Forum topic
OneSpan Sign
I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK. Is there something I need to set when I create packages via APEX?
I noticed this comment in your blog series on Salesforce events:
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.
Forum topic
OneSpan Sign
Can I have templates in eSignLive using the portal and then connect to SF and have all those templates available for my use.
Or do I need to create all these templates once again using SF connector.
Thanks,
Sudhangi
Forum topic
OneSpan Sign
Hi Support team,
our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal.
by the way, client using iFrame to launch OSS.
thanks,
Cindy
Forum topic
Intelligent Adaptive Authentication
Hi,
In OneSpan portal we can search a transaction by transaction name. (I have attached a screen shot)
Is there any api in SDK which allows us to search a package by Transaction name?
Thanks,
Kamran