7 results matched your search criteria
data retention and doc access
Forum topic
OneSpan Sign
Hi -  trying to confirm some data retention setting and its affect on being able to retrieve documents.
state of transaction once retention period expires
Forum topic
OneSpan Sign
Hi -  Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?  
Has Signer Downloaded
Forum topic
OneSpan Sign
Is there a way using the API to tell if the SENDER has downloaded the transaction?  We want to check before we enable the 120 day retention rule
Auto Archive Notification
Forum topic
OneSpan Sign
Hi, I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived. will I get notification or I should mark the status as archived then only I can receive notification
Expiry Date for Customer Emails
Forum topic
OneSpan Sign
Good afternoon,    I have 2 questions. 1. For a signing event does the email link ever expire for the customer ?
Auto Archive packages with addtional settings to set permanent purge dates
Forum topic
OneSpan Sign
Currently end users are having to MANNUALY move completed packages to archive to keep their inbox free of clutter.
Workflow continuance for completed transactions
Forum topic
OneSpan Sign
I am trying to support the following use case: 1.  Form is sent to a recipient to be completed and signed. 2.  Completed forms is returned to the sender for verification.