223 results matched your search criteria
Server status query
Forum topic
OneSpan Sign
Is there a way to query server status to tell when a server goes down? We just got hit with an emergency maintenance on the Production server but didn't get any notification what so ever. Is there a way to resolve this issue for any future problems?
Unhandled Server Error
Forum topic
OneSpan Sign
Hi,  Hi, I have download code from onespan "esignlive", i already replaced my sandbox key but code not work now. i can't understand what is issue with that. can you help me
Integration into server/database
Forum topic
OneSpan Sign
What it would take to integrate our esign documentation into a server/database system to allow for auto-filing directly from OneSpan Sign?  
Unhandled Server Error
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.
url callback for server not in dmz
Forum topic
OneSpan Sign
I'm setting up the url callback.  My OneSpanSignConnector service is located on a service in the internal network not the DMZ. This is how I was going to set it up:
Multiple Servers In Clustered Configuration
Forum topic
OneSpan Sign
How can you have a clustered configuration with OneSpan Signon.  I have several servers which I like to have the eSignature service running on them, whats the best way to create a cluster configuration that can run the OneSpan solution in a distributive manner.  
Load a transaction from the server
Forum topic
OneSpan Sign
In iOS SDK there’s a function to “load a transaction from the server”, the syntax is like: eSignLive.dashboard().startESignCeremonyForTransaction(withGUID: “”) As the packages are created on server side, can we take this way in our app?
Esignlive server health check
Forum topic
OneSpan Sign
Hi, Is there any api for health check of esignlive server so that we can identify whether the esignlive server is up or down? Thank you.
500 Internal Server Error
Forum topic
OneSpan Sign
Hello Duo, I am getting again and again the following error during sending document to esign. {"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.