7 results matched your search criteria
Forum topic
OneSpan Sign
Hi
I got the following error when creating a package.
Can you please give me a detailed explanation of this error.
{"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404}
Regards
Mario
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call.
Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error.
Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
Hi,
I am trying to get the signing status of a package using the following SDK call:
eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId)
What I noticed that this call has inconsistent behavior while returning package information.
On some occasions even if a package is av
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs. I don't believe anything has changed on our side for quite a while now.
Forum topic
OneSpan Sign
Hello! Thank you for reading my post.
My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality:
Question 1.
Forum topic
OneSpan Sign
Hello,
As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.