Challenges with Cloud Solutions and OneSpan – Any Advice?

Hi everyone,

I'm facing several challenges while trying to integrate OneSpan with my cloud solutions. Here’s a breakdown of the issues:

• Authentication Issues: The authentication process through OneSpan is not as seamless as expected. There are delays or failures in the authentication flow, which is affecting user access and security.
• Digital Signature Problems: The digital signature functionality, which is critical for my workflows, is experiencing inconsistencies. Some documents are not being signed correctly or the process is taking longer than usual.
• Integration Difficulties: Despite following the integration guides and best practices, there seem to be compatibility issues or misconfigurations that are preventing a smooth connection between OneSpan and the cloud services.
• Workflow Disruptions: Due to these problems, the overall efficiency of my cloud-based workflows is being impacted, leading to delays and increased manual intervention.

Has anyone else faced similar challenges with OneSpan in a cloud environment? If so, are there specific configurations, troubleshooting steps, or best practices that helped resolve these issues?

Any advice or suggestions would be highly appreciated!