Problems with Hybrid Cloud Storage Solutions and OneSpan Sign - Any Advice?

Hello everyone,

I’m experiencing several issues with hybrid cloud storage solutions while using OneSpan Sign, and I’m seeking advice from those who might have faced similar challenges. Here’s a detailed overview of the problems I’m encountering:

1. Integration Issues: My hybrid cloud storage setup is having trouble integrating smoothly with OneSpan Sign. There are frequent disconnects and synchronization problems between the two systems, which disrupts workflow.
2. Performance Concerns: I’ve noticed that the performance of OneSpan Sign is significantly impacted when dealing with large files stored in the hybrid cloud. Document processing and e-signature workflows seem to slow down considerably.
3. Error Messages: I’ve been receiving various error messages while trying to use OneSpan Sign in conjunction with my hybrid cloud storage. These errors sometimes prevent me from accessing or managing documents effectively.
4. Data Transfer Problems: There are issues with transferring data between OneSpan Sign and the hybrid cloud storage. Transfers are often delayed or incomplete, which affects document management and signing processes.

I’ve tried several troubleshooting steps, including checking integration settings, updating software, and verifying network connections, but the issues persist.

Has anyone else experienced similar problems with hybrid cloud storage solutions and OneSpan Sign? Any insights, troubleshooting tips, or solutions related to integrating OneSpan Sign with hybrid cloud storage would be greatly appreciated.

Thank you in advance for your help!