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Our java application runs on WebSphere 8.5.5 and IBM Java 1.8 When attempting to connect to OneSpan the TLS Cipher negotiation is resulting in dropping down to TLS 1 which OneSpan then rejects. So in the java sdk com.silanis.esl.sdk.internal.Client.java
 protected SSLConnectionSocketFactory buildSSLSocketFactory() throws HttpException {

        try {

            SSLContext sslContext = SSLContext.getInstance("SSL");

            sslContext.init(null,
Is causing TLS negotiation to fail on the IBM Java runtime.
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I've a request for clarification on the proxy configuration options. When should withHttps be used versus withHttp and what difference does it make? It isn't clear to me that it is straight forward as I've seen sample code showing withHttp (vs withHttps) being used, yet the URL passed is 'https://sandbox...'.
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Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible? I receive an error when trying to update the signer like in this example because they have active signatures, and am unable to remove all their signatures because I'm getting a
Cannot modify the approvals of the default consent document.
error.
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As part of our use case there is a statement on a form where the client acknowledges receipt of a document. ideally there would be link on the document which the signer could sign during the signing ceremony if they wanted to review the material. In submitting a PDF document it appears that PDF links are NOT active during the signing ceremony. Once complete and retrieving the eSigned document the link works as expected. Is it possible to have PDF links active during the signing ceremony? Are there alternatives placement options available? Thanks
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Hi, I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send. Can you have a peek - I suspect that it is something simple :( This should be the required "Signature" as a text tag : Field [Signature], Value [{{esl_clientSig:client:signature}}] > Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not upload multiple documents to package.
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Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed. What is the general approach - do people upload the PDF and request esign and the signer to complete out the whole form (>30 fields) in addition to the signing __or__ do people tend to get it all filled out first and then ask the signer just to confirm and sign the document ? Is there any recommendations ? Thanks ~Patrick
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Hi, We need to send a document to one or more signers and then sign as a company (we are the last signer). Also, we need to write some info in the document at that moment. So, I added a textField in the document with no value when uploading / sending the document, and when we are signing the document as the last signer trying to change the value to the textField. It does not work.
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Hi, I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK. I am passing in a valid packageId, signerId and email address, and I have confirmed that I am using the correct api key, but I get the following exception: com.silanis.esl.sdk.internal.RequestException: HTTP POST on URI https://sandbox.esignlive.com/authenticationTokens/signer/multiUse resulted in response with status code: [401, Unauthorized].