Java SDK

Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one. https://dev.esl.cibc.com/api/packages/Rv-FLlnh_pmUZQ9VdKEVHGpP7D4=/documents/6249_1_Signer/pdf thanks, Cindy

Hi, we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr' in 11.25 when we sent the same request, SDK translate to api package as 'fr-CA' which is not recognized so the package language is 'en' not 'fr' as expected could you please confirm the changes in 11.25 sdk? also if we want to create package in french, what should we send to sdk now? thanks, Cindy

Hi, How do I get original signer id from new changed signer information (either using signer id or role Id) ? suppose Signer A will delegate his authority to Signer B, I want Signer A (original) Id by using Signer B (newly changed signer) Id or role Id. Please help me to get the original signer Id!

Currently on an older version of Silanis/OneSpan for an Oracle based Financial System, and thinking about making a move to a different digital signature solution. One of the challenge I see is validating documents and requests that were signed with the existing OneSpan/Digital Signature solution.. How would I pull the hashes created as well as the unique information applied for a signed record from the Silanis/OneSpan entry to use for historical and audit requirements? Has anyone had experience with this migration?

Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK? If yes, could you provide with some sample code and guidelines regarding to this feature? Thanks!

Hi team, If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason? Thanks in advance!

FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esign ibm has added you as a Unterzeichner to "ID-00001507". Please review and complete "ID-00001507". And it has GO TO DOCUMENTS buton.. why I am a receiving second email? and how do I disable it, Please help me in this issue.. Thank you.

Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to extend it. This applies to all the packages which will meet the above conditions. So do we have an event that will notify the expiry of the package one day before or prior to expiry? So that we can handle this event for extend of the expiry date based on our requirement.

Hi team, I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating. Please find a piece of code which I have used. myPackage.setExpiryDate(new Date()); eslClient.changePackageStatusToDraft(myPackage.getId()); eslClient.updatePackage(myPackage.getId(),myPackage); Please Help me to update the package expiry date

Hey team, One of our customer is asking do we have some logging capabilities in our SDK? They are using Java SDK and they want to know what API calls have been eventually sent out. They are already aware of using Fiddler to monitor HTTP traffic, while what they want is the logging capability that they can utilize in their production environment, instead of troubleshooting purpose. Thanks a lot!