Java SDK

Hello I am not able to fetch the documents after signing a package.

After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.” If I then click on the ACCEPT button at the bottom the following error pops up: “Unexpected token in JSON at position 0” From there I cannot do anything.

Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1. When I am in the sender UI and click on the "Notify this Signer" button, it will successfully send an email to the signer using the email.notify template and include the "Email message" that I have entered in the Advanced Options in the package settings.

Can somebody help me finding the right way to convert co-ordinates from inches to pixels while sending it to eSignLive Java SDK to create a package?

Hi, Is there a way to cancel package after send. End user want to cancel sent package. Thanks, Danish

Hi Whats is the difference between Document Signed vs Recipient completed signing Thanks Mario

When trying to create a signing URL in an In Person signing scenario, I am getting the following error when trying to retrieve the SessionToken to use with the URL.

SessionToken sessionToken = eslClientWithHttpProxy.getSessionService().createSessionToken(packageId, signerId);

I have validated that the packageId and signerId are populated and correct for the package I am trying to create a signing session for. The error I'm getting is "Could not create a session token for signer."

Hi, How can i set the redirect url for a transaction? In my case, after successful completion of signing event, i am required to load a specific page and need user inputs on it (and not just a thank you dialogue) Thanks

Hi We are testing boundary conditions for email length and are getting the following error when creating a package. can you tell us why theis email is being rejected? : Response code: 400 : Silanis Error Response: {"messageKey":"error.validation.invalidEmail","message":"Email address is invalid: 'mohammed.belyamani.mohammed.belyamani.mohammed.belyamani.mohamme@abcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankabcdefbankscotibanksscsoti.com'","code":400}

We have a requirement to pass in empty firstname and lastname, The POST API returns an error when the firstname and/or lastname are blank. Can that restriction be removed?