Hi, we are not receiving callbacks on packages that expire and we're trying to determine if it's an issue on our end. Does OneSpan keep logs of callback events that fail?
Regarding this post
https://www.onespan.com/blog/onespan-sign-developer-uploading-image-signature
This is interesting to us as one of our customers is asking to be able to apply a 'stamp' along with a signature.
Once we request this feature be enabled on our account, is the “From file” flag settable using the Java SDK?
Also, the 'New Signer Experience' link on the above page leads to a 404 error. Do we get promoted to the new signer experience automatically or do we need to request that as well?
Hello,
I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format
[Signer1.Capture1.Textfield1]
the REST API to inject says to use the field names, but the tagging syntax doesn't allow for a name to be added based on the PDF field template found below. do i just put "Textfield1" as the name in the fields section of the documents when sending the package?
Hello, I need some help understanding how calculate the coordinates for the anchors in a pdf. I'm following this page Using Text Anchors | OneSpan Community Platform but i do not understand how to calculate any of the .withOffset(10, -30) . If someone can give some help it would be nice.
Hi friends,
I have an issue with signing data from the web interface. DatePicker fails on open and I can`t select date.
Javascript error "TypeError: Cannot read properties of null (reading 'length')";
I using VS2019, C#, WebView2 component
Hi Team,
I need to update the name of the document, please help me in that.
Note: document has been already signed by 1 signer..
Thanks
Hello, what is the maximum number of characters allowed in the package name? The JavaDoc for the method PackageBuilder.newPackageNamed() states:
@param name the package name @size(min="1", max="64")
However, when using the Web Portal, I was able to create a package with 100 characters in the name before it prevented me from typing any more. Also, I was able to call PackageBuilder.newPackageNamed() with a 150-character string, and it built the package successfully. I did not try anything beyond 150 characters.
Hi!
I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email.
The SignerBuilder.withCustomId(String) method's javadoc says the following:
Sets the ID of the signer for this package.
E.g.: the signer's email makes for a good unique ID. [email protected]
Params:
id – the signer's ID @size(min="1", max="64")
Returns:
the signer builder itself
But, when specifying an email, I get the following error:
How do I move this logs from catalina.out to a different file? Also, are they logs generated by System.out.println?
Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logRequest
Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logResponse
Hi there,
I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.
Problem is that when there are 2 signers with the same email, the second signer needs to draw every time for each field across documents instead of only once like the first signer.
I tried the approach mentioned in the blog post https://www.onespan.com/blog/onespan-sign-developer-multiple-signers-sharing-same-email, but this doesn't fix anything.
Hoping for some clarification and help please.
Thanks!
Imran