Java SDK

We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now. I removed the email address from the error message below, but it was the account owner's email address and not the email of the sender id.  The account owner in this case is not a signer on the transaction so I'm confused by the error message 'signer cannot be found'.

Hi everybody!

Hi,

We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal. 

Observations:

1.  The files that we download using the below code gives us password prompt when we open it

2. if we use the ?flatten=true then we are getting a corrupted file which doesn't even open 

3. When we use the .net SDK for the same package id and the document id we don't see an issue i.e. the document gets downloaded correctly and we are able to open it without any issues

Hi. We are getting the following error when we try and create a package.

{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}

The PDF form we are using is actually an IRS form which I have attached.

Any help is appreciated.

Thanks.

Hello, i'm doing a review about this link: https://www.onespan.com/blog/onespan-sign-developer-upload-signature-your-signer, to understand how to save the handdrawn signature. But in this part i do not understantd: 

3. Use Handdrawn to Create a Package

If you want to upload a captured signature for a signer next time before sending a package, add this handdrawn attribute into Role Block of your request payload as shown below:

"signature":{

Is there a Java SDK code example to do OAuth 2.0 for creating an EslClient?

Right now I'm using clientAppId and clientAppSecret.

We'd like the initial authentication to return an access token and an expiration time and subsequent EslClient to be created using only the access token and expiration time.

I know how to retrieve the evidence pdf with the below code:

    byte[] evidenceContent = eslClient.downloadEvidenceSummary(packageId);
    Files.saveTo(evidenceContent, "evidence.pdf");

But don't know how to let OSS to automatically email the singers the evidence.pdf once the signing is completed. My below code just attached the complete document pdf to the email, the evidence pdf was not attached. Thanks for your help!

We put below in our application pom.xml:

    <dependency>
        <artifactId>sdk</artifactId>
        <groupId>com.silanis.esl</groupId>
        <version>11.47</version>
    </dependency>  

The resulting Maven WAR file is quite large. We already have WebLogic. Can we exclude some of the below 10 dependencies?

Is it possible to customize/configure OneSpan E-Sign so that we have signature stamps that look like signatures?

Hello, I tray to get more information about the authentication methid SMS, par example to know the max length for the phone number, the international format number, but i do not find anything more clear than that. Can you help me please.

What i found is: OneSpan Sign Developer: SMS Authentication Plugin | OneSpan : Guides related to SMS Authentication.