Forums

Hi,

  I use the Designer (transaction/{package_id}/design) in an iFrame in our WebApp.

  It shows correctly, but I would like to remove the button "Send to Sign" at the top right.

  I've seen this page: https://www.onespan.com/blog/onespan-sign-developer-designer-customization-and-integration-part-2

  But I don't seems to get how I can set the settings when I create the draft package to change the behavior of the designer page.  I've only seen settings for the ceremony layout.

Forums

We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is there a maximum number of documents that we can upload/include in a single signing package?  Are there limits on the total size of these files or is there an individual file size limit?   We want to add these types of validations in our user interface but we need to know what these limitations are.

Thanks

Tricia

 

 

 

Forums

Hi,

I am developing a tool for creating packages for different senders under our OneSpan account.  Can you tell me how to determine which API key to use for the different senders?  The user account with the "Owner" role is able to see an API key under their account, however I guess this isn't the key that needs to be used as all transactions created appear under the owner account only.  We need them to appear under the individual user (member/sender role) accounts.

Forums

Hi,

With the standard PackageBuilder/DocumentBuilder coding, as per the example below, every specific field needs to be included in the single PackageBuilder statement.  With this, every document type must be coded separately and the statements are often very long in nature.

Forums

Sender sdr = new Sender();
AccountService accountService = new AccountService();
sdr = accountService.GetSender("##########");

Trying to instantiate accountService causes CS1729 'AccountService' does not contain a constructer that takes 0 arguments. There is no info in Object browser indicating what are possible constructors for "AccountService" class.

Forums

Hi,

 

Is there a way to know right away if the Canadian OneSpan API or Server is down? I am interested in knowing if 

a) API availability can be monitored?

b) availability of OneSpan's signing services like access to OneSpan accounts, sending of emails etc. can be monitored?

Found this post for the Classic prod environment. What will be the equivalent for Canadian environment ?

https://community.onespan.com/forum/api-call-check-esignlive-server-availability

 

Thank you.