Forums

Guys,

I sent a support ticket in on this topic but I haven't heard anything from them. I've noticed that the custom logo I am sending in the package creation json is not being set. It does not throw any errors or anything. When we go into the signing link, we are seeing the custom eClosePlus logo that we have set on our account and we do not want to use this.

So my question is this. Is there a way to force this to work like it did in the previous signing experience or to turn it off period.

Here is how we are setting it.

Forums

If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.

But if I create a package with signer 1 that signs document 1, and signer 2 that signs document 2, and then I delete document 2 from the package, signer2 still has a status of SIGNING_PENDING even though he has no signing blocks. Is this expected? My hope was the status of signer2 would be changed to SIGNING_COMPLETE since he is now essentially a reviewer.

Forums

Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with:
 

.WithTimezoneId("America/New_York"); //EST

 

However the package still comes back with GMT time listed. Thank you for the information,

Forums

Hi.  Can you tell me if it is possible to change a template document name for a new transaction, and if so how this can be done?

e.g.

            Form form = new Form("FormName");

            String templateIDStr = form.TemplateID;
            PackageId templateId = new PackageId(templateIDStr); 

            DocumentPackage template = client.GetPackage(templateId);