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Hi team, 

We are developing a web application that uses OneSpan Api to authorize transactions. We want to know if is possible to set a signature data with values that we already have stored in our database.

We have a use case when the OneSpan transaction is rejected because a new signer needs to be added, we want to save every signature already signed in the rejected transaction and use them in a new one. Note: We create the pdf files in the web application with signature fields and upload them to OneSpan via API. 

Example. 

Forums

Dear team,

We started to face an issue with the response of the api detailed in the subject. At 12:18 pm Dominican Republic time we were able to get the approvals object from the response. However, a few minutes later with no much difference (12:34 pm), the api stopped retrieving us the info without doing any change in neither the mapping nor the service.

Forums

When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user accounts.

Is there any automated way to update the email using SAML? Any possibilities for auto-provision with altering user's email addresses during login?

If not, what are the steps our client can do to avoid this ? What is a proper way to update an email for the user who recently changed his email address?

Forums

Hello! For my project, I'm creating signing packages using the API. I believe I was customizing the signer experience at one point from the package payload using the settings property. Specifically the layout.brandingBar.logo.src, and the colours in style.dialog/toolbar/titleBar.

However, this wasn't working when I tried it again yesterday, and from looking around the documentation, I'm not sure if the settings property is not applicable to the New Signer Experience — I may have been using the old signer experience before.

Forums

Hi,

We are trying to automate the app shielding process in our CI platform by using the REST API.

The API method https://cp.onespan.com/public_api/v1/rasp/bind_package takes a file as a parameter but on use it returns "(422) Unprocessable Entity."

Below the PowerShell code:

$headers = @{"X-API-KEY" = "$apikey"
    "Content-Type"         = "application/json"
}

$filepath = "app-release.aab"


$uri = "https://cp.onespan.com/public_api/v1/rasp/bind_package?file=app-release.aab"