Some of our signers do not have the last name. What should be passed via REST API in such cases? Someone without a last name should be allowed to register a signature on his document.
API Rest allows me to create a sender in an account. I could verify this process by viewing the sender from Admin> User, but I could not assign it roles through API. Therefore, he will not be able to manage or generate a transaction because it don't has a role..
Is it possible to make this relationship by API to integrate it with my Identity Provider through a connector?
I am trying to get all completed packages over the last 90 days. Ideally, this would be a single call for all of my users' completed packages, but if I need to loop through the users I can, IF I can get their UUID from a call into the response, then loop through the response for UUIDs to pull their package set. Once I have the packageID, I'll be downloading the packages. I'm new and certainly willing to learn.
Currently using Postman for testing calls, then I will write in vb.net or C#.
Hi OneSpan team,
I have my account owner as:
first name = "Abc"
last name = "LLC"
With this, we have the PACKAGE_OWNER_NAME as "Abc LLC", which is used as part of the email templates. Is there a variable to access the first name and last name independently? Basically, I want to have my activate email start as "Abc, LLC has added you as a Signer to ...". I want to introduce the comma in between the first name and last name.
When creating a new package from a template I am trying to populate one of the existing text fields only if I have specific information. How can I achieve this using the rest api?
Hello,
I need to get multiple signers to fill and sign a document to allow automatic debits/deposit transctions.
Most of the time I have 2 signers and I would like both of them to be able to fill up the textboxes but I need each one of them to sign. For the static data that I already have, I use labels linked with the Owner and auto-sign it.
Currently I am only able to assign the textbox to 1 signer and most of the time I am not able to know which signer will have access to the Informations needed to fill it.
Hi,
We have received some complaints from customers that are not receiving the OTP in their signature process.
We already raised a ticket to OneSpan support with the incident, and they told us that apparently the sms is being triggered without any issue from their systems.
We are using OneSpan REST API to create and process all the transaction mostly based on the OOTB rulesets you provide.
One of your competitors offers something they call a 'document markup feature' that allows signers to make changes to documents and negotiate changes during the signing process. Does OneSpan have any feature like this currently or is it on the roadmap?
I am asking because one of our clients is very used to marking up documents using the current manual (non-digital) process and is objecting to losing this capability.
Thanks
Guys,
When creating a package we have to upload the file via ByteArrayContent. Is there any way to download a document's byte array after it has been uploaded?
Hello,
In the attached image, a signature properties interface we can see the Location: Client IP 172.16.4.81
My question is how can I edit this IP. Have been trying to send the "x-forwarded-for" header for the sign request, but the value sent is not applied.
Even though I can see a change when I use that header in the request.
When I use that header I can see the value changes from 172.16.4.81 to 172.16.4.80, but this are not the values I sent in the "x-forwarded-for" header.