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Hello,

 

I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format

 

[Signer1.Capture1.Textfield1]

 

the REST API to inject says to use the field names, but the tagging syntax doesn't allow for a name to be added based on the PDF field template found below. do i just put "Textfield1" as the name in the fields section of the documents when sending the package?

 

Forums

Hello,

I'm wondering if it's possible to update the signers from a call to the PUT /packages/{packageId} endpoint. The signers are listed as part of the payload, as they are for package creation in the POST request. However, after sending the new names, emails, and phone numbers in this payload, the signers are unchanged from before.

I am able to update the package status and to change the package document via this endpoint.

Do I need to individually update them using the PUT /api/packages/{packageId}/roles/{roleId} endpoint instead?

Thank you,

Forums

Hi, 


I believe "sending of email" has been turned off on the sandbox I am using. we don't want them to send because sign them in the IFrame. 

But we are also doing email signing, and I was under the impression that this notifications method would send out emails even if the account was setup to not send them.
I uploaded the package. perhaps something is wrong with how I set the package up.

Forums

Hello, I'm upgrading an application that user Java SDK to the REST API. 

The application currently does in-person signing of 2 signers in an iFrame.

The design is to now allow the users a choice between in-person or remote signing.

1) as far as supporting in-person, I can't figure out how do I get a session token for the signing ceremonies using the Rest API. Currently doing this:

sessionService = eslClient.getSessionService();
sessionToken = sessionService.createSessionToken(packageId, signer1);

Forums

The OssClient.DownloadZippedDocuments method is throwing the following error sporadically.  The code below that contains this method works the majority of the time.  I would appreciate any suggestions on why this error happens every once and a while. 

Could not download the documents to a zip file. Exception: Object reference not set to an instance of an object.

 

The code below is throwing the error at the DownloadZippedDocuments method: