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Hi, I am trying to integrate the flow into a node application. I am stuck at the add documents/start session stages. I have created a template via the web UI. I am able to create a draft package via the REST API. However I don't know what to do to make a package not a draft. I get This package is in an invalid state for requested action. when trying to start a session with a draft package. I get error.validation.sendPackage.noApprovals when I try to create a Sent package via the rest api. Any help would be greatly appreciated. Marlon
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Hi Is there a way that custom package attributes can be shown in the email sent to the signers. https://developer.esignlive.com/guides/feature-guides/package-attributes/ For example I might need some additional text in the email for only some of the signers. Is there a variable that can be added to the the email template, that will be able to get the values of a custom attribute. Alternatively, is there a way to add content to an email via the REST API. Thanks Mario
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I am trying to create a package and include the Signing Method (personalCertificateSigning) for the roles in the package. Is there a way to send this as part of the package creation and not do this as an update, ie. needing to call PUT https://sandbox.e-signlive.com/api/packages/b12db619-d3bc-454d-a8d0-2496ba2acb77/roles/mT5yYC8AYUM8/verification What would the input look like? Can you confirm whether it is on the role or on the signer level? Thanks in advance!
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Hello, I'd like to send a package (transaction--the fact that these separate terms mean the same thing is quite confusing) programmatically using the API (no SDKs as I'm using NodeJS) but I'm not seeing any endpoints in the documentation to do so. Is it possible to send a package using the API?
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Hi, We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us Error 1 : Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.esignlive.com/api/authenticationTokens/signer/multiUse. Optional details: {"messageKey":"error.internal.default","technical":"No signer found with uid or email FIManager","code":500,"message":"Unexpected error.
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Hi! It would appear that the success response message sent by esign sandbox to a request for
signingStatus
was somehow changed, over this last weekend, from 'COMPLETED' to 'SIGNING_COMPLETED'. This seemingly minor detail cost the dev team all day today. Is there a way to get notified of changes such as these in advance (or even after the fact really)? Thanks!
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Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What is the "transaction Activated" event Regards Mario