REST API

Hi, After signing ceremony, we have pdf file with signatures that is in general active pdf. In this active pdf, customers can view some legal properties that we do not expect in our application. However, we have heard one concept that is flattening the pdf in which customers can’t interact or can’t view the legal properties what we want. So, how can we make the pdf flatten and what API do we need to call?

Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API. I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill the problem down. What I'm observing is that my first attempt to connect to the sandbox API always yields a 401, even when I am explicitly supplying the API Key in the Authorization header. As long as I use the same HttpClient instance, thereafter I can then get through without problems.

Hi, I want to show 2 documents of my package together at a time during signing ceremony. Typically, I see that as soon as one document's signing ceremony completes, another document arrives. But, my requirement is to show both documents together during signing ceremony so that a customer can see all the contents from both documents and then he can start signing if he likes our terms and conditions. Thank you.

Hi, I want to extract ip address, geolocation and signature date of a signer. Can you help me please? Thank you.

Hi Team, I have Created a package using "REST API" which has two signers , And when any one of the signer is "Decline" the document the other signer status is also getting "Decline" Basically i should get the one signer Decline And another "SIGNING_PENDING" API URL : https://sandbox.e-signlive.ca Signer Status URL : GET /api/packages/{packageId}/signingStatus?signer={signerId}&document={documentId}

Hi Team, I am Creating some application to Perform Operation on the Packages and Since Last two Hours The API is not working Below URL i have tried https://sandbox.esignlive.com https://sandbox.e-signlive.ca" "One or more errors occurred.An error occurred while sending the request. The underlying connection was closed: An unexpected error occurred on a send. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. An existing connection was forcibly closed by the remote host ". This Error i am getting it When i tried to connect. Kind

Hi, We are unable to remove all the documents from the package when document visibility settings are enabled. We are getting 400 (Bad Request) error when we try from the API. Again we have tried from the esign portal, we got the below error. The changes cannot be saved because some recipients do not have any documents visible to them. Thanks in Advance, Krishna.

Hi, To the above link response, I am posting the request here. I am getting error in capturing digital signature, could you please suggest what could be the issue.

I am also finding it difficult to set the correct href. When I use the example 'www.google.com' when the button is clicked it has a query string attached. When I use a my own url urlencoded spaces are inserted or it redirects to esignLive's sandbox url and comes back with no transaction found. What am I doing wrong? I can open another post as it isn't fully related to Automatic redirect but what flag do I need to set to not show the dialog on complete. The one that says "Thank you for using eSignLive. You have completed signing all the documents required in the eSignPackage.

Hi, Is it possible to automatically redirect to a url after signing is complete, or does it need to be carried out via the handOver link? Thanks, Marlon