APEX SDK

 I’ve actually faced this problem, and I had a PDF that I could open but couldn’t print or copy anything from—it was really frustrating. I didn’t want to spend a lot on Adobe just for this, so I tried out SysTools PDF Unlocker. It was super easy to use—just added the file, clicked unlock, and it saved a new version without all the restrictions. The formatting stayed exactly the same, which was great.

Hi Team, 
 

We were wondering in what all scenarios we need to send "Comments" when we set the package status to OPTED_OUT ?
https://sandbox.e-signlive.ca/api/packages/<PACKAGE ID> Method - PUT

We are encountering following error on making an API call
{"message":"Invalid comment provided. Please provide a valid comment.","code":400,"messageKey":"error.validation.optOut.invalidComment","name":"Validation Error"}


 

Does OneSpan API have a validation feature to enforce a PDF has a particular certificate before creating a transaction? I noticed the "externally signed documents" feature is available but it does not appear to provide validation: https://docs.onespan.com/docs/using-externally-signed-documents

Hello,

I am currently involved in a project that consolidates multiple documents into a single, large PDF file.

Each original document within this PDF includes the text "CL-SIG," which indicates where a signature box should be placed.

For example, we might have 50 smaller PDFs that we have combined into one large PDF. This results in 50 instances of the "CL-SIG" text throughout the document.

When the document is pushed to eOriginal, the contract is returned with a watermark "Non-Authoriative". I wish to update this watermark to "Copy of Original". Is this possible?

We are creating one package with 2 documents and multiple signers and we want to limit the documents that each signer can view.  Is there a way to do that within the same call as the package creation, instead of having to do multiple calls.

We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2.  If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony.  However, if they scroll down and try to sign page 2 first and then sign page 1, they get completely stuck.  I am able to replicate this in my tests.  I have provided the JSON payload.

Hi Team, we have a one span configured to send the document signing in french but when they complete the signing our tags in document for Signer's Date [{{esl:Signer1:signingdate}}] is showing the date format as English format rather than French date format.

How can we fix this issue? 

Can we add formatting at tag level or org level to switch based upon the language?

Thanks and Regards

Akshay Munjal

Hi,

I want to implement some sort of writeback feature for our transactions to update a Salesforce record upon completion.

Is it possible, once we've identified that a package has been completed, we can query using the packageId the values that a client has inputted into their transaction?

I'll have around 14 different input fields and these all need mapping to individual fields in Salesforce.

Cheers in advance,

Cam

On small screens / mobile is there a way to extract the zoom feature out of the 3 dot menu and show it on the main section, like it works on large screens?