kaysonk's account

Hi Duo, I tried what you suggested and got the following error: com.silanis.esl.sdk.EslException: Could not get application version. at com.silanis.esl.sdk.service.SystemService.getApplicationVersion(SystemService.java:34) at com.silanis.esl.sdk.service.SystemService$getApplicationVersion.call(Unknown Source) at createPackage_script_New_operation.run(createPackage_script_New_operation:99) Caused by: com.silanis.esl.sdk.internal.RequestException: HTTP GET on URI https://sandbox.esignlive.com/api/sysinfo resulted in response with status code: [401, Unauthorized]. Optional details: {"messageKey":"error.unauthorised.noSession","code":401,"name":"Unauthorized","message":"Failed to retrieve Session"} at com.silanis.esl.sdk.internal.RestClient.execute(RestClient.java:214) at com.silanis.esl.sdk.internal.RestClient.get(RestClient.java:324) at com.silanis.esl.sdk.internal.RestClient.get(RestClient.java:316) at com.silanis.esl.sdk.service.SystemService.getApplicationVersion(SystemService.java:29) ... 2 more

Hi Duo, Yes, I can logon to Onespan portal with my credentials. Thanks, Kayson

Hi Duo, Yes, we have to go through our proxy. and too bad we cannot test it with Postman as we cannot install Postman on our server. Can Onespan check to see if any request is hitting Onespan with my account? Thanks, Kayson

We were using version 11.15. But I also tried 11.20 and received the same error. Thanks, Kayson