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Hello! For my project, I'm creating signing packages using the API. I believe I was customizing the signer experience at one point from the package payload using the settings property. |
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Reply to: Possible to update signers from PUT /packages/{packageId} ?
Friday, October 29, 2021 at 11:42amThank you for clarifying!
Reply to: Different Email Templates
Thursday, March 31, 2022 at 11:59amHello! I'm wondering if using sub-accounts is still considered an experimental feature, or if this is production-ready for using with an integration. Thanks!
Reply to: Different Email Templates
Thursday, March 31, 2022 at 12:27pmThanks for the quick reply! I think at this point, all we really need is to have different email templates for different packages on one account (this is why I replied to this thread instead of starting a new one :) ). Will check it out on my sandbox.
Reply to: Package Level Signer Experience Customization
Wednesday, April 6, 2022 at 03:01pmThanks for the answer! Is it still possible to switch to the old signer experience?
Reply to: The number of Pre-Verify results does not match the number of documents that were sent for verification.
Wednesday, November 16, 2022 at 04:33pmHi Duo,
It's a one-off issue for now, but I'm trying to document all the potential errors from OneSpan so we know how to handle them if they pop up again :) I don't have access to the document, and our other requests with a variable number of documents are all successful — when I was first testing that, the error was "Number of uploaded files does not match number of documents specified in package," which is similar but doesn't mention the "Pre-Verify", so I was wondering what the Pre-Verify results might be referring to.
I found another forum post that mentions a corrupted pdf — maybe this could be the issue?
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2 | 1 year 5 months ago | 136 | ||
Hello! For my project, I'm creating signing packages using the API. I believe I was customizing the signer experience at one point from the package payload using the settings property. |
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